MyWay Route Planner Knowledge Base
MyWay Route Website
  • MyWay Knowledge Base - Home
  • What is MyWay Route Planner?
    • Does MyWay work in my area?
    • How much does MyWay Route Planner cost?
    • What languages MyWay supports?
  • How many addresses can I add to a route?
  • I can't find an address
  • Is there any difference in functionality between iOS version and Android version of MyWay?
  • Service Status
  • How to contact us?
  • Guides
    • How to use MyWay Route Planner
    • Understand Optimisation Settings
    • Managing your Routes
    • Managing your Contacts and Places
    • Understand Vehicle Settings
    • Understanding Stop Settings
    • Understand Navigation Settings
    • Import from file and multi-line import
    • Export your route and share it with others
    • Proof of Delivery
    • Planning Multi-Day routes
  • FAQ
    • The route MyWay produced doesn't look correct?
    • Why do some of my stops have issues, "Path not Found" or "Unexpected error"
    • Using MyWay without an internet connection (Offline Mode)
    • What Service Time should you choose?
    • What if the app is crashing
    • Your privacy and where we store your data
  • Subscription Management
    • MyWay does not recognize my subscription
    • How to upgrade/downgrade MyWay subscription?
    • Which payment methods are supported?
    • How to change or add a payment method?
    • How can I get a receipt for my purchase?
    • Why can't I buy a subscription?
    • How to cancel your MyWay subscription?
    • How can I get a refund?
    • Use MyWay on multiple devices
    • Does the app support Family Sharing in iOS?
    • I've been double charged
    • Special pricing for non-profit organizations and volunteers
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  1. Subscription Management

Use MyWay on multiple devices

or migrate subscription from one device to another

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Last updated 8 months ago

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It's possible to use MyWay on multiple devices. To set up a second device, you need to log in with the Apple ID or Google account you used to initially subscribe to MyWay.

After logging in with the correct account, you need to either on an iOS device or verify it on your Android device. Please check the instructions on how to do that .

Keep in mind that you can't share an account with another driver. it's not possible to use different routes on multiple devices at the same time except if you have a business subscription (that supports route sharing between devices).

If you'd like to or later, you'll need to do that on the platform you've originally subscribed to (iOS or Android).

restore the subscription
here
change your payment method
cancel the subscription