MyWay Route Planner Knowledge Base
MyWay Route Website
  • MyWay Knowledge Base - Home
  • What is MyWay Route Planner?
    • Does MyWay work in my area?
    • How much does MyWay Route Planner cost?
    • What languages MyWay supports?
  • How many addresses can I add to a route?
  • I can't find an address
  • Is there any difference in functionality between iOS version and Android version of MyWay?
  • Service Status
  • How to contact us?
  • Guides
    • How to use MyWay Route Planner
    • Understand Optimisation Settings
    • Managing your Routes
    • Managing your Contacts and Places
    • Understand Vehicle Settings
    • Understanding Stop Settings
    • Understand Navigation Settings
    • Import from file and multi-line import
    • Export your route and share it with others
    • Proof of Delivery
    • Planning Multi-Day routes
  • FAQ
    • The route MyWay produced doesn't look correct?
    • Why do some of my stops have issues, "Path not Found" or "Unexpected error"
    • Using MyWay without an internet connection (Offline Mode)
    • What Service Time should you choose?
    • What if the app is crashing
    • Your privacy and where we store your data
  • Subscription Management
    • MyWay does not recognize my subscription
    • How to upgrade/downgrade MyWay subscription?
    • Which payment methods are supported?
    • How to change or add a payment method?
    • How can I get a receipt for my purchase?
    • Why can't I buy a subscription?
    • How to cancel your MyWay subscription?
    • How can I get a refund?
    • Use MyWay on multiple devices
    • Does the app support Family Sharing in iOS?
    • I've been double charged
    • Special pricing for non-profit organizations and volunteers
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  • Google Play Store (Android)

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  1. Subscription Management

How can I get a receipt for my purchase?

Want to know how you can get an invoice or receipt to claim expenses as a business?

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Last updated 8 months ago

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We do not store your credit card details and do not charge your bank account directly. All purchases on iPhone or iPad go through Apple App Store, and all purchases on Android devices are handled by Google Play Market. Both those marketplaces are going to send you a receipt of your purchase 3-14 days after you make a purchase (it actually depends on when they charge your payment method for a subscription). That receipt can potentially be used to claim expenses, and those claims can help you to reduce the tax you pay if you use the app for your business.

If you did not receive the receipt in your email, please check the articles below for more support

Apple App Store (iOS, iPad OS)

you can find more information on how to view your purchase history and get a receipt for your payments on the App Store.

Google Play Store (Android)

If you follow , you can see all the payments made through your Google account. You can export the tax invoice for every payment from there.

  • Please note that the information provided in this article is for general information only.

  • We do not assume any responsibility for giving legal or other professional advice and disclaim any liability arising from the use of the information.

  • If you require legal or other expert advice, you should seek assistance from a professional adviser.

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