How to use MyWay Route Planner

Does MyWay work in my area?

Where can I find all my routes and how to create a new one?

How many addresses can I add to a route?

Why some of my points are marked as incorrect or "Path not Found"?

The route MyWay produced doesn't look correct?

How to create route and where we store all your data

I can't find an address

What if the app is crashing

Managing your Routes

How to import XLSX files from other apps?

Import stops with XLSX files - file example

Setting up correct Time Rate and Mileage Rates

Using MyWay without an internet connection (Offline Mode)

What Service Time should you choose?

How to restore your purchase?

How to upgrade/downgrade MyWay subscription?

Which payment methods are supported?

Why can't I buy a subscription?

How to change or add a payment method?

How to cancel your MyWay subscription?

How can I get a refund?

Use MyWay on multiple devices

Does app support Family Sharing on iOS?

I've been double charged

MyWay doesn't recognize my subscription

Special pricing for non-profit organisations and volunteers