MyWay Route Planner Knowledge Base
MyWay Route Website
  • MyWay Knowledge Base - Home
  • What is MyWay Route Planner?
    • Does MyWay work in my area?
    • How much does MyWay Route Planner cost?
    • What languages MyWay supports?
  • How many addresses can I add to a route?
  • I can't find an address
  • Is there any difference in functionality between iOS version and Android version of MyWay?
  • Service Status
  • How to contact us?
  • Guides
    • How to use MyWay Route Planner
    • Understand Optimisation Settings
    • Managing your Routes
    • Managing your Contacts and Places
    • Understand Vehicle Settings
    • Understanding Stop Settings
    • Understand Navigation Settings
    • Import from file and multi-line import
    • Export your route and share it with others
    • Proof of Delivery
    • Planning Multi-Day routes
  • FAQ
    • The route MyWay produced doesn't look correct?
    • Why do some of my stops have issues, "Path not Found" or "Unexpected error"
    • Using MyWay without an internet connection (Offline Mode)
    • What Service Time should you choose?
    • What if the app is crashing
    • Your privacy and where we store your data
  • Subscription Management
    • MyWay does not recognize my subscription
    • How to upgrade/downgrade MyWay subscription?
    • Which payment methods are supported?
    • How to change or add a payment method?
    • How can I get a receipt for my purchase?
    • Why can't I buy a subscription?
    • How to cancel your MyWay subscription?
    • How can I get a refund?
    • Use MyWay on multiple devices
    • Does the app support Family Sharing in iOS?
    • I've been double charged
    • Special pricing for non-profit organizations and volunteers
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On this page
  • 1. Plan your route when you have an internet connection
  • 2. Download your area for offline navigation
  • 3. Now you can navigate through your route in offline mode

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  1. FAQ

Using MyWay without an internet connection (Offline Mode)

Planning your route and navigating to your stops when you're offline.

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Last updated 8 months ago

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MyWy Route Planner can work offline and allow you to do many different operations while you don't have an internet connection. However, there are some operations that require an internet connection like adding stops, route building (current order and optimization), and route reoptimization.

This is what you can do to make MyWay operate offline.

1. Plan your route when you have an internet connection

MyWay needs an internet connection to

  • Add stops

  • Optimize your route

We recommend doing these steps when you have a reliable internet connection. MyWay doesn't require an internet connection for the rest of your route.

2. Download your area for offline navigation

If you lose connection during your route, make your area available offline in your navigation app. This will ensure that you can still navigate to your stops as usual.

How to make your area available offline:

  • Instructions for (recommended)

  • Instructions for

  • Instruction

  • Waze currently doesn't support offline maps

3. Now you can navigate through your route in offline mode

Once you've downloaded offline maps in an application you have chosen and have your route optimized and started, you'll be able to press Navigate in MyWay, and navigation will work even when you're without a connection.

Google Maps
HERE WeGo
Apple Maps