How can I get a refund?
How to get a refund after cancelling the subscription or the free trial
If you were charged after cancelling the subscription or forgot to cancel your free trial and have been charged, you might be eligible for a refund.
You might be eligible for a refund if:
- 1.You did not refund an application subscription before (this should be your first application refund).
- 2.The time between the subscription charge date and your refund request date is no longer than seven (7) days.
- 3.You did not use application premium features between the subscription charge date and your refund request date.
Please keep in mind if you cancel a subscription and request a refund, you will not be able to use the application's premium features.
Unfortunately, we can't issue refunds from our end, but you can follow the instructions below to apply for a refund on the Apple App store.
Here are the instructions on how you can apply for a refund on the Apple app store. Apple will review each case individually.
If you were charged in the past 48 hours, Google will most likely refund the charges right away. If the charge was more than 48h ago, Google will consider your refund request, depending on the circumstances. You can submit a refund request here.