How to cancel your MyWay subscription?

Learn about how to cancel your subscription on iPhone and iPad devices

During your trial

There are no charges during your trial. If you continue using the app after the trial period, you'll be automatically charged. To prevent charges when your trial ends, please cancel your subscription. Note that you have to use your mobile device in order to cancel your subscription. You can find the cancellation instructions below:

Canceling on iPhone or iPad

  • Click the app menu icon on the top right corner
  • Tap the "Manage Subscription" button in Premium Section (*)
  • Tap "Cancel Subscription" at the bottom of the page
  • Select the MyWay subscription (**)
  • Tap "Cancel Subscription"
Alternatively, you can cancel your subscription from your Apple Settings
  • Open the Apple Settings app
  • Make sure you're signed in with the correct Apple ID
  • Tap your name
  • Tap "Subscriptions"
  • Select the MyWay subscription (**)
  • Tap "Cancel Subscription"
*if the "Manage Subscription" option is not shown in the Premium Section, it means you don't have an active subscription for this account, and you won't be billed.
**If MyWay is not shown in your list of subscriptions, it means you don't have an active subscription for this account, and you won't be billed.

After canceling

If you're canceling due to issues with MyWay, it'd be great if you could send us a quick message using the chat icon bottom right or clicking "Report a Problem" in the app menu. This way, we can keep on improving the app for other drivers. We will appreciate it a lot!