> For the complete documentation index, see [llms.txt](https://help.mywayroute.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.mywayroute.com/how-to-contact-us.md).

# How to contact us?

Or suggest a feature or report any issue with the app

{% hint style="info" %}
**Using MyWay on Android?** This page describes the iOS app version 3. See [Version 2 of this page](https://help.mywayroute.com/v2/how-to-contact-us).
{% endhint %}

Want to ask a question, suggest a new feature or report a bug? Choose whatever way suits you:

1. **Chat in the app:** open the menu (☰, top right) and tap **Talk to Us**.
2. **Email from the app:** in the same menu, tap **Contact** (in the About section). MyWay adds the app version and your device model to the email, so we can help you faster.
3. **Feedback after a route:** when you complete a route, MyWay asks "How was your route?". If something went wrong, tap **Had Issues** and then **Send Feedback**.
4. **Chat on our website:** go to <https://mywayroute.com> and talk to us via the online chat.
5. **Email:** write to <support@mywayroute.com>.

We usually respond faster in online chats, but feel free to use any method that works for you. We will be happy to talk.