MyWay Route Planner Knowledge Base
MyWay Route Website
  • MyWay Knowledge Base - Home
  • What is MyWay Route Planner?
    • Does MyWay work in my area?
    • How much does MyWay Route Planner cost?
    • What languages MyWay supports?
  • How many addresses can I add to a route?
  • I can't find an address
  • Is there any difference in functionality between iOS version and Android version of MyWay?
  • Service Status
  • How to contact us?
  • Guides
    • How to use MyWay Route Planner
    • Understand Optimisation Settings
    • Managing your Routes
    • Managing your Contacts and Places
    • Understand Vehicle Settings
    • Understanding Stop Settings
    • Understand Navigation Settings
    • Import from file and multi-line import
    • Export your route and share it with others
    • Proof of Delivery
    • Planning Multi-Day routes
  • FAQ
    • The route MyWay produced doesn't look correct?
    • Why do some of my stops have issues, "Path not Found" or "Unexpected error"
    • Using MyWay without an internet connection (Offline Mode)
    • What Service Time should you choose?
    • What if the app is crashing
    • Your privacy and where we store your data
  • Subscription Management
    • MyWay does not recognize my subscription
    • How to upgrade/downgrade MyWay subscription?
    • Which payment methods are supported?
    • How to change or add a payment method?
    • How can I get a receipt for my purchase?
    • Why can't I buy a subscription?
    • How to cancel your MyWay subscription?
    • How can I get a refund?
    • Use MyWay on multiple devices
    • Does the app support Family Sharing in iOS?
    • I've been double charged
    • Special pricing for non-profit organizations and volunteers
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  1. Subscription Management

Does the app support Family Sharing in iOS?

Family Sharing allows you and the other members of your household to share iTunes, App Store, and other purchases and subscriptions across all your family members and devices without having to purchase them multiple times. Unfortunately, at this point, MyWay does not support family sharing, so you can't share one subscription with your family members. The main reason for this is the inability to share route history and other settings that affect route optimization algorithms.

We are sorry about that and will work to sort this out in the future, but the only option at this stage is to buy a separate subscription for each member of your family.

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Last updated 1 year ago

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