> For the complete documentation index, see [llms.txt](https://help.mywayroute.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.mywayroute.com/subscription-management.md). # Subscription Management - [MyWay does not recognize my subscription](https://help.mywayroute.com/subscription-management/myway-does-not-recognize-my-subscription.md): Learn about restoring your subscription - [How to upgrade/downgrade MyWay subscription?](https://help.mywayroute.com/subscription-management/how-to-upgrade-downgrade-myway-subscription.md): Learn about how to upgrade/downgrade your subscription on iOS platform or Android platform - [Which payment methods are supported?](https://help.mywayroute.com/subscription-management/which-payment-methods-are-supported.md): Supported payment methods for the app subscription - [How to change or add a payment method?](https://help.mywayroute.com/subscription-management/how-to-change-or-add-a-payment-method.md): Follow these instructions to change or add a payment method on iOS or Android platform - [How can I get a receipt for my purchase?](https://help.mywayroute.com/subscription-management/how-can-i-get-a-receipt-for-my-purchase.md): Want to know how you can get an invoice or receipt to claim expenses as a business? - [Why can't I buy a subscription?](https://help.mywayroute.com/subscription-management/why-cant-i-buy-a-subscription.md) - [How to cancel your MyWay subscription?](https://help.mywayroute.com/subscription-management/how-to-cancel-your-myway-subscription.md): Learn about how to cancel your subscription on iPhone/iPad devices or Android devices - [How can I get a refund?](https://help.mywayroute.com/subscription-management/how-can-i-get-a-refund.md): How to get a refund after cancelling the subscription or the free trial - [Use MyWay on multiple devices](https://help.mywayroute.com/subscription-management/use-myway-on-multiple-devices.md): or migrate subscription from one device to another - [Does the app support Family Sharing in iOS?](https://help.mywayroute.com/subscription-management/does-the-app-support-family-sharing-in-ios.md) - [I've been double charged](https://help.mywayroute.com/subscription-management/ive-been-double-charged.md) - [Special pricing for non-profit organizations and volunteers](https://help.mywayroute.com/subscription-management/special-pricing-for-non-profit-organizations-and-volunteers.md): Special price for charity, non-profit and volunteers --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.mywayroute.com/subscription-management.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.