MyWay Route Planner Knowledge Base
MyWay Route Website
  • MyWay Knowledge Base - Home
  • What is MyWay Route Planner?
    • Does MyWay work in my area?
    • How much does MyWay Route Planner cost?
    • What languages MyWay supports?
  • How many addresses can I add to a route?
  • I can't find an address
  • Is there any difference in functionality between iOS version and Android version of MyWay?
  • Service Status
  • How to contact us?
  • Guides
    • How to use MyWay Route Planner
    • Understand Optimisation Settings
    • Managing your Routes
    • Managing your Contacts and Places
    • Understand Vehicle Settings
    • Understanding Stop Settings
    • Understand Navigation Settings
    • Import from file and multi-line import
    • Export your route and share it with others
    • Proof of Delivery
    • Planning Multi-Day routes
  • FAQ
    • The route MyWay produced doesn't look correct?
    • Why do some of my stops have issues, "Path not Found" or "Unexpected error"
    • Using MyWay without an internet connection (Offline Mode)
    • What Service Time should you choose?
    • What if the app is crashing
    • Your privacy and where we store your data
  • Subscription Management
    • MyWay does not recognize my subscription
    • How to upgrade/downgrade MyWay subscription?
    • Which payment methods are supported?
    • How to change or add a payment method?
    • How can I get a receipt for my purchase?
    • Why can't I buy a subscription?
    • How to cancel your MyWay subscription?
    • How can I get a refund?
    • Use MyWay on multiple devices
    • Does the app support Family Sharing in iOS?
    • I've been double charged
    • Special pricing for non-profit organizations and volunteers
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  1. FAQ

What Service Time should you choose?

Recommendation about the Stop Duration (Service Time) to choose to get the best route optimization results

To get the most accurate route that is very well optimized for your needs, you need to choose service time correctly. As a Service Time may vary, it will change the overall route time and the time you arrive at each stop. The wrong service time has an especially dramatic effect on those stops that have time windows. Service Time (time on a stop) depends on the type of delivery (or business you are in). Please check the recommended service type down below:

Business
Recommended Service Time

Documents Delivery

5 minutes

Good Delivery, Delivery from On-line Store (Small Box/Package, etc.)

10 minutes

Clothe Delivery (If customer wants to try it out)

20 minutes

Delivery of Big Boxes/Packages (Furniture, etc.)

40 minutes

Please choose Service Time correctly to make the most of the route optimization.

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Last updated 8 months ago

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