> For the complete documentation index, see [llms.txt](https://help.mywayroute.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.mywayroute.com/faq.md).

# FAQ

- [The route MyWay produced doesn't look correct?](https://help.mywayroute.com/faq/the-route-myway-produced-doesnt-look-correct.md): Learn why routes might not look optimal and what settings affect optimization quality.
- [Why do some of my stops have issues, "Path not Found" or "Unexpected error"](https://help.mywayroute.com/faq/why-do-some-of-my-stops-have-issues-path-not-found-or-unexpected-error.md)
- [Setting up correct Time Rate and Mileage Rates (for Business Users)](https://help.mywayroute.com/faq/setting-up-correct-time-rate-and-mileage-rates-for-business-users.md)
- [Using MyWay without an internet connection (Offline Mode)](https://help.mywayroute.com/faq/using-myway-without-an-internet-connection-offline-mode.md): Planning your route and navigating to your stops when you're offline.
- [What Service Time should you choose?](https://help.mywayroute.com/faq/what-service-time-should-you-choose.md): Recommendation about the Stop Duration (Service Time) to choose to get the best route optimization results
- [What if the app is crashing](https://help.mywayroute.com/faq/what-if-the-app-is-crashing.md)
- [Your privacy and where we store your data](https://help.mywayroute.com/faq/your-privacy-and-where-we-store-your-data.md): Where do we store favorites, routes, and all your data?