Your privacy and where we store your data

Where do we store favorites, routes, and all your data?

We, as a MyWay Route Planner team, are very concerned about your privacy and believe all data belongs to you and should not be accessed by anyone except you. That's why we do not store your data on our servers (except in cases when it's required by functionality, like sharing your route with others), and we have a practice of deleting anonymized data from our systems on a weekly basis.

Where is data like stops, proof of delivery, etc. stored?

All routes you have created or finished are stored on your device in local storage and can't be accessed by any other app (unless you allow any other app to access data deliberately).

If you are an iOS user, you can turn on iCloud synchronization, and the app will save all your favorites and routes into your iCloud storage. Please ensure you have enough storage on iCloud, as some routes can use a significant amount of space (especially those with proof of deliveries, signatures, etc.).

Unfortenently, due to some changes in Apple iCloud APIs, iCloud sync does not work for some users. We are currently working on solution and hope it will be in place in December 2024. We are sorry for inconvinience.

Your data and your privacy have been and always will be our primary concerns. Therefore, we take privacy seriously and do not sell or share your data with other companies.

Sensetive Data

When you share your route with others its possible you can unentintionally share data like phone numbers, addresses and customer names with other users who you share your routes with. Please make sure you share with other absolute required minimum and clean data before sharing your routes with others if possible. Users data safety should be your primary concern when you share it with others.