MyWay Route Planner Knowledge Base
MyWay Route Website
  • MyWay Knowledge Base - Home
  • What is MyWay Route Planner?
    • Does MyWay work in my area?
    • How much does MyWay Route Planner cost?
    • What languages MyWay supports?
  • How many addresses can I add to a route?
  • I can't find an address
  • Is there any difference in functionality between iOS version and Android version of MyWay?
  • Service Status
  • How to contact us?
  • Guides
    • How to use MyWay Route Planner
    • Understand Optimisation Settings
    • Managing your Routes
    • Managing your Contacts and Places
    • Understand Vehicle Settings
    • Understanding Stop Settings
    • Understand Navigation Settings
    • Import from file and multi-line import
    • Export your route and share it with others
    • Proof of Delivery
    • Planning Multi-Day routes
  • FAQ
    • The route MyWay produced doesn't look correct?
    • Why do some of my stops have issues, "Path not Found" or "Unexpected error"
    • Using MyWay without an internet connection (Offline Mode)
    • What Service Time should you choose?
    • What if the app is crashing
    • Your privacy and where we store your data
  • Subscription Management
    • MyWay does not recognize my subscription
    • How to upgrade/downgrade MyWay subscription?
    • Which payment methods are supported?
    • How to change or add a payment method?
    • How can I get a receipt for my purchase?
    • Why can't I buy a subscription?
    • How to cancel your MyWay subscription?
    • How can I get a refund?
    • Use MyWay on multiple devices
    • Does the app support Family Sharing in iOS?
    • I've been double charged
    • Special pricing for non-profit organizations and volunteers
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  • Basics
  • Guides
  • FAQ
  • Subscription Management

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MyWay Knowledge Base - Home

Learn how to do things in MyWay Route Planner.

NextWhat is MyWay Route Planner?

Last updated 6 months ago

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MyWay Route Planner builds very efficient routes. MyWay Route optimizes a sequence of stops in your route and helps you save up to 30% of your time and money on fuel. Available from and


Basics


Guides

Follow our handy guides to get started on the basics as quickly as possible:


FAQ

Read our FAQ to understand how MyWay works:


Subscription Management

What to do if you have issues with your subscription:


Apple AppStore
Google Play

How to use MyWay Route Planner

Optimization Settings

Stop Settings

Navigation Settings

Managing your routes

Import Routes

Export Route & Share with others

Can't find Address

Contact Us

What is MyWay Route Planner?
Does MyWay work in my area?
How much does MyWay Route Planner cost?
How many addresses can I add to a route?
I can't find an address
Is there any difference in functionality between iOS version and Android version of MyWay?
What languages MyWay supports?
How to contact us?
Service Status
How to use MyWay Route Planner
Understand Optimisation Settings
Managing your Routes
Managing your Contacts and Places
Understand Vehicle Settings
Understanding Stop Settings
Understand Navigation Settings
Import from file and multi-line import
Export your route and share it with others
Proof of Delivery
Planning Multi-Day routes
The route MyWay produced doesn't look correct?
Why do some of my stops have issues, "Path not Found" or "Unexpected error"
Using MyWay without an internet connection (Offline Mode)
What Service Time should you choose?
Setting up correct Time Rate and Mileage Rates (for Business Users)
What if the app is crashing
Your privacy and where we store your data
MyWay does not recognize my subscription
How to upgrade/downgrade MyWay subscription?
Which payment methods are supported?
How to change or add a payment method?
How can I get a receipt for my purchase?
Why can't I buy a subscription?
How to cancel your MyWay subscription?
How can I get a refund?
Use MyWay on multiple devices
Does the app support Family Sharing in iOS?
I've been double charged
Special pricing for non-profit organizations and volunteers